Website Service Status
04
Sep
2010
15:33
MySQL databases on 213.171.219.99
All mysql databases on 213.171.219.99 will currently be unavailable. Engineers are investigating
The server is now back online but unfortunately we had to restore a backup from 5AM this morning so any database changes made since then will have been lost. We apologise for any inconvenience caused.
Status of this entry is Closed
04
Sep
2010
14:46
Dedicated Server connectivity
A small number of dedicated servers would have been unavailable for around 10 minutes. This has now been resolved.
Status of this entry is Closed
01
Sep
2010
16:33
Exchange Email
Some customers with Exchange mailboxes will currently be unable to connect to retrieve their mail.
Our engineers are currently investigating.
This issue is now resolved.
Status of this entry is Closed
01
Sep
2010
13:48
Webmail and SiteBuilder
Customers may find they are unable to login to our Webmail or SiteBuilder service at present. Our engineers are working to resolve this issue as a priority.
This issue is now resolved.
Status of this entry is Closed
01
Sep
2010
07:12
Email delays
Customers are unable to retrieve new mail from their inbox. Email is being queued for delivery and no messages will be lost as a result of this issue. Our engineers are investigating the cause as a priority and we apologise for any inconvenience caused.
Update 09:00 - Our engineers have identified and resolved the issue, and email is now being delivered. However there will still be some delays until all queued emails have been sent.
Update 09:30 - All queued mail has been delivered and normal service has resumed.
Status of this entry is Closed
29
Aug
2010
10:42
Some customers may currently be experiencing a delay with incoming emails. Engineers are investigating this issue.
Problem resolved 11:55. Mails will now queue as normal.
Status of this entry is Closed
29
Aug
2010
10:35
Email section of Control Panel
The email section of the Fasthosts Control Panel is currently unavailable.
Engineers are working to resolve this issue.
11:15 - The issue has now been resolved.
Status of this entry is Closed
23
Aug
2010
15:49
Network maintenance
Our engineers will be conducting maintenance to our shared hosting network on Thursday 26th August between 00:00 and 00:45. As a result of this work a small proportion of customers may find their websites become unavailable for no more than 5 seconds. We apologise for any inconvenience caused.
00:50 - This maintenance is now complete.
Status of this entry is Closed
22
Aug
2010
10:47
Control Panel Email settings
Control Panel Email settings are currently unavailable.
Engineers are working to resolve this issue.
11:00 The issue has now been resolved
Status of this entry is Closed
19
Aug
2010
17:32
Network maintenance
Our engineers will be conducting maintenance to our network on Saturday 21st August between 00:00 and 01:30. During this work customers will loose connectivity to our services for two periods of between one and five seconds. We apologise for any inconvenience caused.
02:20 - This maintenance is now completed.
Status of this entry is Closed
